General conditions of contracting

General conditions of contracting

General conditions of contracting

These contracting conditions regulate the agreement by which access is provided to the condition of ALUMNUS of ELISAVA ALUMNI web site and the associated services that are offered through it by the association ELISAVA ALUMNI, with Corporate Tax ID No. G64210214 and registered office at La Rambla No. 30-32 08002 BARCELONA.

Access to the associated services in the condition of ALUMNUS is restricted to people who have been enrolled for a minimum of one academic programme at ELISAVA, whether graduate or masters and post-graduate studies.

When the registration process has been completed and the corresponding payment made, the ALUMNUS expressly accepts and is bound to the conditions specified below, as well as the access and use conditions of the ELISAVA ALUMNI website and privacy policy, accessible through the link “Legal Notices”.

The ALUMNUS acknowledges having sufficient legal capacity to enter into a legally binding agreement.

This Agreement is permanently accessible in the legal notices of the ELISAVA ALUMNI website, and can be downloaded in PDF format at the time of contracting.


1. Prices

In consideration for granting the condition of ALUMNUS and providing the associated services, the ALUMNUS expressly accepts to pay ELISAVA ALUMNI the amounts specified at the time of contracting in relation to the prices established on the website.

The prices detailed do not include VAT.


2. Contracting procedure

The website details the contracting procedure, which involves following the steps set out below:

To process the order, your data must be completed in the registration form in order to formalise the contracting procedure. A personal account must also be created in order to register as ALUMNUS. You can modify or update the information you have provided through your account.

Then you should enter your bank details so that we are able to charge the corresponding annual fee.

Once the registration has been processed, you will need to mark a checkbox to confirm that you have read and accept the terms and conditions of contracting.

The website provides the mechanisms required to make the payment.

Once the payment data has been entered, the order must be confirmed by clicking the “Confirm” button.


3. Payment

The payment will be made by bank receipt.

ELISAVA reserves the right to temporarily or permanently terminate the services provided, in case any incident related to the payment occurs.


4. Duration of the service

The condition of ALUMNUS acquired shall have the duration of one year and will be renewed automatically for the same period unless the ALUMNUS withdraws following the procedures established in this document.

The period shall begin at the time of contracting and finalise on the same day after the contracting period has transpired.


5. Taxes

The products offered on this website are not subject to Value Added Tax (VAT).


6. Invoices

When the corresponding payment is made, you can ask for an invoice by sending an email to and it will be sent to you.

The ALUMNI are responsible for confirming reception of the notifications and making ELISAVA ALUMNI aware of any modification to their data, and ELISAVA ALUMNI shall be exonerated from any responsibility derived from this circumstance.


7. Right of withdrawal

You have the right to withdraw from this Agreement within 14 calendar days with no justification required.

The withdrawal period shall expire 14 calendar days from the date the Agreement is signed.

To exercise the right of withdrawal, you must notify ELISAVA ALUMNI LA RAMBLA Nº 30 - 3208002 BARCELONA. Email:

of your decision to withdraw from the Agreement through an unequivocal statement (for example, a letter sent by ordinary post, fax or e-mail). The right of withdrawal form that appears below may be used, although it is not obligatory.

Right of withdrawal form

For the attention of




I hereby withdraw my Agreement for the provision of the following service:

Order placed on __/__/____

Consumer name:

Consumer address:

Consumer signature:



In order to comply with the deadline for withdrawal, please ensure the communication of your intention to withdraw is sent before the corresponding deadline expires.

Consequences of withdrawal

If you withdraw, all payments received from you will be refunded, with no undue delay and, in any case, within 14 calendar days from the date you inform of your decision to withdraw from this Agreement.

The refund will be made using the same payment method used by you to make the initial transaction, unless you have expressly communicated otherwise; in which case, no additional cost will be incurred as a result of the refund.


8. Cancellations

Without prejudice to the provisions of the above points,  ALUMNI may request deregistration at any time by sending written communication to ELISAVA ALUMNI accrediting their identity by attaching a copy of their National ID No.

Cancellation requests do not entail the right, however, to a refund of the corresponding amounts for the annual period in progress.

If the ALUMNUS has contracted more than one year in advance, the annual periods not enjoy it will be refunded. In this case the annual payments for years already transpired and the annual payment for the current year will be deducted from the total price paid, at the rate equivalent to the period effectively enjoyed.


9. Execution of the Agreement and modifications to the services

This Agreement shall be made binding with payment of the service and when a confirmation e-mail is sent to the ALUMNUS.

ELISAVA ALUMNI reserves the right to modify any of the characteristics and conditions of the services in any manner, always with the aim of improving them and as such that it implies a benefit for the ALUMNI.


10. Obligations of the parties

ELISAVA ALUMNI undertakes to provide the ALUMNI with the services that have been contracted applying the highest level of diligence, and to care for the maintenance of the facilities required for the operation of the network, having an adequate technical and IT team for this purpose.

The ALUMNI are committed to using the services in good faith, without violating current laws on any matter or violating the rights of third parties, and to pay for the service selected on time and in the manner established in the conditions of this Agreement.

ELISAVA ALUMNI does not guarantee that the availability of the service object of this Agreement will be continuous and uninterrupted, due to circumstances arising from problems with the internet, faults on devices and other unforeseen circumstances. The ALUMNI accept these circumstances within reasonable limits, and therefore explicitly renounce claiming any contractual or extra contractual responsibility against ELISAVA ALUMNI for possible failures, errors and the use of the service contracted.


11. Communications

All notifications between the parties shall preferably be made by e-mail. The ALUMNI are responsible for confirming reception of the notifications and making ELISAVA ALUMNI aware of any modification to their data, and ELISAVA ALUMNI shall be exonerated from any responsibility derived from this circumstance. If there is any modification, the ALUMNI must update their data on the website or advise ELISAVA ALUMNI on the e-mail address or telephone numbers indicated on the website.

Pursuant to article 21 of Law 34/2002, Information Society and Electronic Commerce Services, please be advised that commercial and information communications related to the ELISAVA ALUMNI website and the services offered on it shall be made by e-mail to the address provided, always in a revocable manner. In any case, the user has the option to reject commercial communications by sending an e-mail to the address with the word ‘BAJA’ in the subject line.


12. Commitment, acceptance and validity of the Agreement

The ALUMNI acknowledge having read and accepted the legal conditions of use and the privacy policy of the website.

The ALUMNI acknowledge having understood all of the information about the services offered on the website, as well as the conditions covered in this electronic Agreement, and therefore affirm that they are sufficient to the exclusion of error in consent to enter into this agreement and, therefore, accept them entirely and expressly.

The ALUMNI are fully aware that the acceptance and execution of this Agreement shall take place once they have provided their data and clicked the “Confirm” button indicated on the website, and that the Agreement will be perfected with payment for the service.


13. Applicable law

This Agreement is a commercial agreement and shall be governed and interpreted in accordance with the applicable Spanish laws.

If any kind of discrepancy or difference arises between the parties in relation to the interpretation, content or execution of this agreement that cannot be resolved by mutual agreement, the Parties shall submit to the courts and tribunals that are competent in each case.


14. Personal information

Contracting of the condition of ALUMNUS implies acceptance of the ELISAVA ALUMNI privacy policy which is accessible on the link “Legal Notices”, and which details the purpose, the treatment of their data and how to exercise their rights.

Attention: These General Conditions of Contracting were updated on 29/06/2016. They may be modified and the prices and services offered may be changed at any time. Please check the issue date each time you connect to the website in order to ensure that no change has taken place that will affect you.